Holiday Support Center 2023

Here's your Distil shopping cheat-sheet. Holidays can be stressful enough, so we've gathered some helpful information to make your shopping goes as smoothly as possible. So put on some softpants, pour yourself a stiff eggnog and put your feet up. You've got this – and if you don't, reach out to us through the HELP button at the bottom of the page. 

ORDER DEADLINES:

Domestic US Orders

_{* Orders must be placed by midnight on the Order By Date}

International Orders

USPS First-Class International may take up to 45 days. Although it's typically faster, we cannot predict a delivery date for such packages. For time-sensitive holiday orders, we strongly recommend using Expedited International. Expedited International typically delivers to most addresses in 8-15 business days. 

Holiday Return Policy

Any purchases made between Nov 13, 2023 and Dec 19, 2023 can be returned or exchanged before Jan 31, 2024. We accept unused items in original packaging for a full refund. Return shipping method and cost are up to you. 

Q: Can I Use Multiple Coupon Codes on My Order?
A: We only allow one discount code per order. See all offer terms and conditions here.

Q: Does Distil Offer a Warranty on Purchases?
A: Yes, all of our products are made with care and covered for one year against manufacturing defects. Normal wear-and-tear and natural variation in leather do not qualify as defects. Check out our full warranty here.

Q: How Long Will Shipping Take?
A: Carriers are experiencing delays this holiday season, so we've provided our order deadlines with this in mind. Find out more in our full Shipping FAQ.